Privacy policy
This Privacy Policy describes how House of Akaar (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access any of the Services.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, or legal and regulatory obligations. When we do, we will post the revised Privacy Policy on the Site and update the “Last Updated” date. Your continued use of the Services after such changes constitutes acceptance of the updated Privacy Policy.
HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION
To provide the Services, we collect personal information from a variety of sources. The type of information collected depends on how you interact with our Site and Services.
In addition to the specific purposes outlined below, we may use your personal information to: - Communicate with you - Provide, maintain, and improve our Services - Comply with legal obligations - Enforce our Terms & Conditions - Protect or defend our rights and the rights of our users or others
WHAT PERSONAL INFORMATION WE COLLECT
“Personal information” refers to information that identifies, relates to, describes, or can reasonably be associated with you.
Information We Collect Directly From You
Information you voluntarily provide to us may include: - Contact details: Name, billing address, shipping address, phone number, and email address - Order information: Purchase details, payment confirmation, delivery information, and transaction history - Account information: Username, password, and other details used to secure your account - Customer support information: Any information you provide when contacting us for support or inquiries
You may choose not to provide certain information; however, this may limit your ability to use some features of the Services.
Information We Collect About Your Usage
We may automatically collect certain information about your interaction with the Services (“Usage Data”) through cookies and similar technologies. This may include: - Device type and browser information - IP address and network connection details - Pages viewed, interactions, and browsing behavior on the Site
Information We Obtain From Third Parties
We may receive information about you from third parties, including: - Service providers such as Shopify, which powers our online store - Payment processors who collect payment information to process transactions securely - Marketing and analytics partners who help us understand customer behavior and improve our Services
Any information received from third parties is handled in accordance with this Privacy Policy.
HOW WE USE YOUR PERSONAL INFORMATION
Providing Products and Services
We use your personal information to: - Process payments and fulfill orders - Manage your account - Arrange shipping, returns, and exchanges - Send transactional communications related to purchases and account activity
Marketing and Advertising
We may use your information to send promotional communications and display advertisements tailored to your interests. You can opt out of marketing emails at any time using the unsubscribe link provided in our communications.
Security and Fraud Prevention
We use personal information to detect, investigate, and prevent fraudulent, illegal, or malicious activities. You are responsible for maintaining the confidentiality of your account credentials.
Customer Support and Service Improvement
We use your information to respond to inquiries, provide customer support, and improve the quality and functionality of our Services.
COOKIES
We use cookies and similar technologies to operate and improve our Site, remember your preferences, analyze usage, and enhance user experience. Some cookies are placed by third-party services that appear on our pages.
Most browsers accept cookies automatically, but you can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Services.
For more information about Shopify-related cookies, please refer to Shopify’s cookie policy.
HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose your personal information in the following circumstances: - To vendors and service providers who perform services on our behalf (payment processing, shipping, analytics, customer support) - To business and marketing partners in accordance with their privacy policies - When you direct or consent to such disclosure - Within our corporate group or affiliates - To comply with legal obligations or protect our rights
We do not sell or misuse sensitive personal information and do not use it to infer personal characteristics.
THIRD-PARTY WEBSITES AND LINKS
Our Site may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of these external sites. We encourage you to review their privacy policies before providing any personal information.
CHILDREN’S DATA
The Services are not intended for use by children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
SECURITY AND RETENTION OF YOUR INFORMATION
We take reasonable measures to protect your personal information, but no system is completely secure. Information transmission over the internet may not be fully secure.
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
YOUR RIGHTS
Depending on your location, you may have the right to: - Access the personal information we hold about you - Request correction of inaccurate information - Request deletion of your personal information - Request portability of your data - Restrict or object to processing - Withdraw consent where processing is based on consent
You may exercise these rights by contacting us through the details provided on our Site. We may need to verify your identity before responding to your request.
COMPLAINTS
If you have concerns about how we handle your personal information, please contact us. Where applicable, you may also have the right to lodge a complaint with your local data protection authority.
INTERNATIONAL USERS
Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we rely on appropriate legal mechanisms to ensure adequate data protection.
CONTACT US
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at hello@houseofakkar.com or contact us at Adajan, surat, Gujarat 395009, IN.
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